Inclusion & Belonging.
Experience the transformative power of inclusive leadership. Our customized Inclusion, Diversity, & Equity (ID&E) solutions create a thriving organizational culture, attract exceptional talent, and drive long-term success for your organization and your customer growth.
ID&E Solutions and Approach
At SER Consulting Co., we specialize in providing customized solutions that merge the power of Inclusion, Diversity, and Equity (ID&E) with strategic staffing, organizational development, and executive training. We understand that entrepreneurship requires a comprehensive approach to building a thriving organization, and our mission is to partner with you in developing inclusive leadership, optimizing staffing practices, and driving organizational success for you and your customers.
Customized ID&E Solutions: Building a Foundation for Success
Foster an inclusive culture to unlock your organization's full potential. Our tailored strategies align with your values, goals, and ID&E principles, building a strong foundation for exceptional talent, innovation, and long-term success.
Strategic Staffing: Unleashing the Power of Diversity
Strategic staffing is a critical component of promoting ID&E within your organization.
We go beyond traditional recruitment methods and focus on creating a holistic staffing approach that embraces diversity, inclusivity, and equity.
Transform your organization and reach a vastly diverse range of customers with our comprehensive ID&E solutions. Partner with us to gain access to our expertise in developing inclusive hiring practices, optimizing talent acquisition processes, and creating a diverse workforce that reflects the world we live in. Contact us to learn more and take the first step towards building an inclusive, diverse, and equitable workplace that fosters innovation, growth, and customer engagement.
Organizational Development: Driving Sustainable Growth
Drive sustainable growth with our collaborative organizational development solutions.
We identify areas for improvement, facilitate change management, and offer leadership development, cultural transformation, performance management, and employee engagement services.
Invest in continuous growth, agility, and collaboration for sustained success.
The Financial Benefits of Inclusion, Diversity, & Equity
Research highlights financial advantages of embracing ID&E:
- Gender-diverse executive teams are 21% more likely to achieve above-average profits. 
- Culturally and ethnically diverse executive teams have a 33% higher chance of experiencing above-average profits. 
- Gender-diverse executive teams are 21% more likely to outperform on profitability and 27% more likely to excel in value creation. 
- Most ethnically and culturally diverse boards globally are 43% more likely to enjoy higher profits. 
- 78% of respondents believe diversity and inclusion to be a competitive advantage. 
- Highly inclusive organizations generate 2.3 times more cash flow per employee, 1.4 times more revenue, and are 120% more likely to meet financial targets. 
- Companies with over 15% women in senior management exhibit a 5% higher return on equity. 
Prioritizing ID&E drives financial performance, innovation, and competitive edge!
 McKinsey & Company. (2018). Delivering Through Diversity. Retrieved from: https://www.mckinsey.com/business-functions/organization/our-insights/delivering-through-diversity.
 Deloitte. Diversity and Inclusion at the Workplace. Retrieved from: https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/diversity-and-inclusion-at-the-workplace.html.
 Gartner. Competitive Advantage Through Workforce Diversity. Retrieved from: https://www.gartner.com/en/human-resources/trends/workforce-diversity.
 Credit Suisse. The CS Gender 3000: The Reward for Change. Retrieved from: https://www.credit-suisse.com/corporate/en/articles/media-releases/42376-201409.html.
Executive Leadership Development: Unlocking Their Potential
Our executive training programs unlock leadership potential, equipping your leaders with:
- Skills to navigate complex challenges and lead with inclusivity and belonging
- Deep understanding of ID&E principles and strategies to challenge unconscious biases
- Practical tools and resources for driving cultural change and fostering an inclusive work environment
- Ability to inspire teams to excel through fearless communication, embracing change, and courageous leadership
- Capacity to harness ambiguity, balance key paradoxes, and effectively manage difficult conversations
- Development of systemic thinking and perception for transformative leadership
- Building a culture of attraction through belonging
- Saving on hiring costs with an inclusive workforce
ID&E Success Stories
Throughout my career, it’s been my mission to cultivate an inclusive and diverse workplace to ensure an environment that reflects the various perspectives and lived experiences from people all over the world. And, the Leadership Engagement Advancement Program (LEAP) is an inclusive hiring initiative that helps us to get it right here at AWS, thanks… Read more “Lester McPherson”
After many attempts to improve our ability to attract diverse leaders, I came across LEAP Events Program and it was the real deal. The connection established between the candidates and AWS leaders when explaining our culture, answering all sorts of questions, and getting to know each is a unique, differentiated candidate experience that produced amazing… Read more “Joseph Santamaria”
It’s rare as a hiring manager to find a recruiter that truly takes the time to understand the skills and talent needed, and also leans into your teams culture and leadership style to find the leaders that will shine. That’s Siobhan and the SER Team. Not only do they take the time to really understand… Read more “Patricia Day”
I have had the pleasure to know and work with Siobhan for the last 3 years. We teamed up to expand the AWS Bar Raiser program globally, an internal hiring effort that develops expert level interviewers and gives them the skills needed facilitate debriefs and reach hiring decisions. Siobhan’s goal was to expand diversity within… Read more “Jason Minkoff”
Siobhan and her team was an integral part of the Leadership Team hitting diversity goals in past years due to her driving LEAP Events dedicated to hiring senior leadership bench across multiple disciplines. For example, the last event that Siobhan and her team led saw 77 leadership candidates attending some stage of the LEAP process… Read more “D.S. Sr. Manager Talent Acquisition Leadership AWS Team”
I had the pleasure of working with Siobhan and the SER Consulting team while building out the Amazon Fresh and Prime Now Organizations in Irvine, CA. Both of these were brand new businesses that we building from scratch. SER is one of the most amazing recruiting partners I’ve ever worked with. We had beyond aggressive… Read more “David Packard”
The LEAP Events Program has completely changed how I think about interviewing and hiring candidates. As a Bar Raiser, I’ve found candidates to be more comfortable, more engaging, more open, and far more prepared to dive deep into the details of their career in our interviews. Additionally, it’s been fun for me to participate as… Read more “Shaun Collett”
Siobhan is a respected executive at AWS who has made significant impact directly supporting enterprise-wide diversity recruiting hiring goals. I’ve had the great pleasure to work alongside her and support her mission-critical initiatives aimed at recruiting diverse candidates and supporting them through recruitment and on-boarding. Siobhan, is a trusted leader, who leads with inclusion and… Read more “De’Rell Bonner”
The LEAP Interview Summit program was in invaluable experience for me as an interview candidate. The LEAP Events program provided me the opportunity to hear from leaders about their own career journey to AWS, Amazon culture, and to speak one on one with a peer in an informal setting to ask about a day and… Read more “Corey Neal”
I wouldn’t be here if it wasn’t for the LEAP Interview Summit. When I got the opportunity to interview for Amazon, I was thrilled but also a bit unsure about what to expect. It had been a while since I had gone through an interview process, and I knew that the competition would be tough.… Read more “Khalid Abdulla”
I am incredibly grateful for the support and guidance provided by the LEAP Interview Summit team during my hiring process. Their efforts to prepare me for the interview were instrumental in helping me feel confident and prepared, and I truly appreciated the diversity in the loops which made for a well-rounded experience. Additionally, attending the… Read more “Rupa Boddu”
The LEAP Interview Summit gave me got a good idea about Amazon culture and let have space to ask wider questions with the 1-1 LEAP Coffee conversation which sometimes difficult during intense interview calls/sessions. I also was able to hear directly from leaders on the LEAP Leadership Panel about their diverse backgrounds and how they… Read more “Nikhil Nayar”
The Amazon loop process was intimidating, but Siobhan prepared me for success by explaining the Amazon Leadership Principles and the STAR methodology thru the LEAP Interview Summit program. Siobhan and the LEAP program helped me pivot when they looped me for a better role fit while keeping me motivated to engage in the process. While… Read more “Shannon Thoke”
The LEAP Interview Summit program was a great opportunity that created key access points with senior leaders which made the difference in my final decision to join AWS. Not only did LEAP better prepare me for the interviews it also allowed me direct engagement with various leaders to help me understand what a day in… Read more “Jon Burton”
Hi Siobhan, I just wanted to thank you and your entire team for such an AWSome experience. It was great to hear from Amazon LEAP Interview Summit recruiters, and be given the opportunity to ask questions for further clarification. It really shows how the LEAP Event and AWS Business team cares about helping potential candidates… Read more “Ramy Afifi”
When I was first approached by AWS, I was on a solid career path and about to get promoted, I was happy with my position, but lacking something, I couldn’t quite figuring out… Until, I met the LEAP Events team, which introduced me, not only to AWS, but to a team of professionals that had… Read more “Romulo Juarez”
The Leadership Engagement Advancement Program (LEAP) has helped the solutions architect and the Cloud Sales Center(CSC) increase diversity within the sales organization. Siobhan and the LEAP Recruiting Team’s ability to source, prepare, and coach leadership candidates with various backgrounds through a mutually beneficial hiring process has delivered for my organization. I am excited to see… Read more “Darin Hunter”
Siobhan and her SER team are passionate, energetic, and focused on delivering high quality results. Siobhan was my recruiter as an applicant. She provided the highest client support I experienced in the applicant process in my career. As a manager at Amazon, I worked with Siobhan as a LEAP coordinator where she absolutely delivered a… Read more “David Bailey”
Siobhan and the SER Consulting team care about building a diverse culture and brand within a company. They hold authentic leadership round tables for candidates, ensuring there is diversity on interviews, and building a quality group of… Read more “Yuriko Horvath”
I had the pleasure of working with Siobhan. From the very beginning, I could see the passion that she so effortlessly displays. She demonstrated a deep understanding of people that can only be described as true empathy. This makes her a wonderful judge and mentor of talent. I think one of her best attributes is… Read more “Frank Landaverde”
I had the privilege of working with Siobhan through being recruited during one of the very first AWS LEAP events that she led. Siobhan and her team did a great job of making me feel comfortable (was not actively looking and was completely happy with my current role) along with putting me in contact with… Read more “Cameron Groves”
Siobhan is a professional talent advisor. She would be an asset to any organization – small and big. She is a self starter, highly motivated – both for the organization she represents and the candidate she is sourcing. Siobhan helped me as I was exploring AWS roles – she was very prompt & transparent in… Read more “Smiti Sharma”
I had the pleasure to work with Siobhan several times in the past few years as she led initiatives to build a diverse and inclusive leadership workforce with her LEAP Events Programing at AWS. It was obvious that this was not a job for Siobhan but clearly something that she is passionate about and quite… Read more “Franck Noel”
It’s with great pleasure that I extend my strong endorsement for Siobhan, who has been an outstanding partner in recruiting high performing and diverse leaders for our team. Her talent for identifying leaders from diverse backgrounds has greatly benefited our organization and exemplifies her commitment to fostering an inclusive workplace. Siobhan’s leadership of the LEAP… Read more “Dominic Murphy”
I have had the privilege of working with Siobhan as a recruiter working with me at AWS to attract strong, diverse leadership talent and as a professional being recruited to AWS after a very long career at IBM. Siobhan has strong skills in identifying talent and uses her emotional intelligence to build trust and create… Read more “Mary Wallace”
I worked directly with Siobhan as part of her role in building and leading the LEAP program at AWS. The program was instrumental in providing a white glove level of support for recruiting and hiring. The program identifies diverse technology talent, provides coaching and access to candidates, and informs hiring managers around best practices for… Read more “Blake Chism”
Siobhan was a critical reason why I joined AWS. I wasn’t prepared to tell my story effectively using the Amazonian way. I’m grateful for the support that Siobhan provided me throughout the process. Siobhan introduced me to the Leadership Engagement Advancement Program (LEAP) Interview Summit. I got a chance to meet AWS leaders prior to… Read more “Jackson Aimiuwu”
Siobhan and her team were invaluable teammates. Her and her team not only led the Leadership Talent Acquisition Tech Diversity & Engagement team, they created it. They build this initiative with a labor of love and implemented the program in AWS TA for over 7 years. Siobhan shined best in program implementation as well as… Read more “Anastasia Penwrite”
Siobhan (SER Consulting Co.) is one of the best executive leadership recruiters I’ve worked with. She was instrumental in helping me prepare for my leadership interview for AWS. Executives, if you’re looking for someone who will advocate for you in the process and provide insights along the way, Siobhan is your person. And companies, if… Read more “Nancy Wang”
I had the pleasure of working with Siobhan Neilland and the SER Consulting team during my pursuit of a role as a Solutions Architect at AWS through the LEAP program. Siobhan’s unwavering commitment to leadership staffing, diversity, and inclusion in the technology sector has made a significant impact on my career. SER’s expertise in Executive… Read more “Travon Jackson”
Partner with Us for Lasting Transformation
Transform your organization with our comprehensive ID&E solutions. Take the first step towards building an inclusive, diverse, and equitable workplace that fosters innovation, growth, and engagement. Contact us to learn more and reach new heights of success together.